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Helpful Videos and Guides

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EnerGov a Tyler Civic Services Solution

This web page will training videos and how-to guides related to the implementation Tyler EnerGov Citizen Self Service system.

Check back often for updates.

Helpful Videos and Guides

How to Make a Payment

Click here to download the CSS Make a Payment Guide

Overview

Click here to download CSS Site Overview Guide

Registration Guide

Click here to download CSS Site Registration Guide

Site Demo


Add a Permit Guide

Click here to download CSS Add a Permit Guide

Permit Checklist

File Upload Tips

Milestone Application Guide

Add a Plan Guide

Click here to download CSS Add a Plan Guide

File Upload Tips

Resubmit Guides

Click here to download CSS Resubmit a Plan Guide

Click here to download CSS Resubmit a Permit Guide

File Upload Tips
File a Code Case
Click here to download CSS File a Code Case Guide
Applying for a Contractor's License
Click here to download CSS Applying for a Contractor's License Guide
File a Complaint Against a Contractor
Click here to download CSS File a Complaint Against a Contractor Guide
Inspections Guide

How to attach a document to an inspection. 

Options to submit attachments and documents. 

SOP - Roof & Reroof Inspections

Reroof Photo Affidavit Addendum